Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201905460 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | February 2022 |
| 201909959 | Aberdeenshire Council | Policy / administration | Some upheld, recommendations | February 2022 |
| 201909975 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | February 2022 |
| 201910513 | Borders NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | February 2022 |
| 201910934 | Lanarkshire NHS Board | Admission / discharge / transfer procedures | Upheld, recommendations | February 2022 |
| 201911484 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2022 |
| 202000742 | A Medical Practice in the Ayrshire and Arran NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2022 |
| 202003095 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2022 |
| 202004502 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | February 2022 |
| 202103008 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2022 |