Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100968 | Inverclyde Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | July 2012 |
| 201101201 | Scottish Prison Service | Policy/Administration | Upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201101840 | Lanarkshire NHS Board | Communication, staff attitude, dignity, confidentiality | Upheld, recommendations | July 2012 |
| 201102003 | Lothian NHS Board - University Hospitals Division | Clinical treatment / Diagnosis | Upheld, action taken by body to remedy, recommendations | July 2012 |
| 201102066 | Care Inspectorate | Policy/administration | Some upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201102135 | Greater Glasgow and Clyde NHS Board | Clinical treatment / Diagnosis | No decision reached | July 2012 |
| 201102230 | Dumfries and Galloway NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2012 |
| 201102264 | Scottish Prison Service | Downgrading | Not upheld, no recommendations | July 2012 |
| 201102346 | Business Stream Ltd | Incorrect billing | Some upheld, recommendations | July 2012 |
| 201102366 | Falkirk Council | Repairs and maintenance of housing stock (incl dampness and infestations) | No decision reached | July 2012 |