Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201911779 | Comhairle nan Eilean Siar | assessments / self-directed support | Not upheld, no recommendations | November 2021 |
| 202000613 | Angus Council | kinship care | Not upheld, no recommendations | November 2021 |
| 202000833 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 202001329 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2021 |
| 202001994 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2021 |
| 202002557 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 202003052 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 202004911 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 202005553 | Tayside NHS Board | record keeping | Upheld, recommendations | November 2021 |
| 202005665 | Angus Council | homeless person issues | Some upheld, recommendations | November 2021 |