Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202001654 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | October 2021 |
| 202001741 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2021 |
| 202002684 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | October 2021 |
| 202003157 | Aberdeen City Health and Social Care Partnership | Communication / staff attitude | Upheld, recommendations | October 2021 |
| 202003625 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | October 2021 |
| 201808623 | Queen Margaret University | Special needs - assessment and provision | Some upheld, recommendations | September 2021 |
| 201900608 | Aberdeen City Health and Social Care Partnership | Clinical treatment / Diagnosis | Upheld, recommendations | September 2021 |
| 201904556 | Lanarkshire NHS Board | Record keeping | Not upheld, no recommendations | September 2021 |
| 201904615 | A Dentist in the Highland NHS Board area | Clinical treatment / Diagnosis | Not upheld, no recommendations | September 2021 |
| 201904735 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2021 |