Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202005915 | Golden Jubilee National Hospital | Clinical treatment / diagnosis | Upheld, recommendations | August 2021 |
| 202006020 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 202006727 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 201705735 | Glasgow City Health and Social Care Partnership | Policy / administration | Not upheld, no recommendations | July 2021 |
| 201806006 | Business Stream | Incorrect billing | Resolved, recommendations | July 2021 |
| 201808455 | East Renfrewshire Health and Social Care Partnership | Home helps / concessions / grants / charges for services | Upheld, recommendations | July 2021 |
| 201810016 | East Ayrshire Health and Social Care Partnership | Adoption / fostering | Upheld, recommendations | July 2021 |
| 201901415 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2021 |
| 201902477 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2021 |
| 201904200 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2021 |