Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201811056 | Grampian NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | June 2021 |
| 201900081 | Fife Council | Child services and family support | Some upheld, recommendations | June 2021 |
| 201900247 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | June 2021 |
| 201901592 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 201901597 | Scottish Borders Council | Child services and family support | Not upheld, no recommendations | June 2021 |
| 201901728 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Record keeping | Some upheld, no recommendations | June 2021 |
| 201901733 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2021 |
| 201904012 | Scottish Ambulance Service | Failure to send ambulance / delay in sending ambulance | Some upheld, recommendations | June 2021 |
| 201904087 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 201904291 | Fife NHS Board | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | June 2021 |