Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201905072 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | June 2021 |
| 201905576 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 201905949 | Glasgow City Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | June 2021 |
| 201906576 | North Lanarkshire Health and Social Care Partnership | Child services and family support | Not upheld, no recommendations | June 2021 |
| 201906634 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | June 2021 |
| 201907499 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Upheld, recommendations | June 2021 |
| 201907793 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 201907882 | Scottish Prison Service | Complaints handling | Upheld, recommendations | June 2021 |
| 201908291 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 201909457 | East Renfrewshire Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | June 2021 |