Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201911000 | Glasgow City Health and Social Care Partnership | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | June 2021 |
| 201911248 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2021 |
| 202001295 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 202003476 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 202004100 | A Medical Practice in the Grampian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 202004102 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2021 |
| 202004831 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 202005533 | South Lanarkshire Health and Social Care Partnership | Child services and family support | Not upheld, no recommendations | June 2021 |
| 201709143 | Fife NHS Board | Policy / administration | Some upheld, recommendations | May 2021 |
| 201803946 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |