Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201903128 | Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | May 2021 |
| 201903499 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201903611 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201903628 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201903759 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201903767 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201904053 | Scottish Government | Policy / administration | Some upheld, recommendations | May 2021 |
| 201904485 | University of Glasgow | Special needs - assessment and provision | Upheld, recommendations | May 2021 |
| 201904677 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201904682 | Fife Council | Handling of application (complaints by opponents) | Some upheld, recommendations | May 2021 |