Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201904733 | East Dunbartonshire Council | Primary School | Not upheld, no recommendations | May 2021 |
| 201904890 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201905257 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201905638 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201905755 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201905779 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2021 |
| 201905897 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201905939 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201906085 | Fife Health and Social Care Partnership | Assessments / self-directed support | Not upheld, no recommendations | May 2021 |
| 201906201 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |