Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201908098 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201908295 | Aberdeen City Council | Improvements and renovation | Some upheld, recommendations | May 2021 |
| 201908351 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201908608 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, no recommendations | May 2021 |
| 201908937 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201909307 | Aberdeen City Council | Secondary School | Not upheld, no recommendations | May 2021 |
| 201909385 | Glasgow City Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | May 2021 |
| 201909391 | Scottish Prison Service | Special escorted leave | Upheld, recommendations | May 2021 |
| 201909475 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Not upheld, no recommendations | May 2021 |
| 201909583 | The Highland Council | Child protection | Upheld, recommendations | May 2021 |