Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200484 | The City of Edinburgh Council | advertisement of proposals: notification and hearing of objections | Some upheld, action taken by body to remedy, no recommendations | September 2012 |
| 201200494 | Scottish Prison Service | home detention curfew | Not upheld, no recommendations | September 2012 |
| 201200674 | University of Stirling | academic appeal/exam results/degree classification | Not upheld, no recommendations | September 2012 |
| 201200955 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | September 2012 |
| 201000645 | Grampian NHS Board | admission, discharge and transfer procedures | Some upheld, recommendations | August 2012 |
| 201003234 | Dundee City Council | policy/administration | Not upheld, no recommendations | August 2012 |
| 201003618 | Ayrshire and Arran NHS Board | admission, discharge and transfer procedures | Some upheld, recommendations | August 2012 |
| 201003683 | The Highland Council | complaints handling | Upheld, recommendations | August 2012 |
| 201003932 | Ayrshire and Arran NHS Board | clinical treatment/diagnosis | Not upheld, no recommendations | August 2012 |
| 201004338 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |