| 201902664           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201902691           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201903208           | 
                                                                                        A Dentist in the Ayrshire and Arran NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201904055           | 
                                                                                        A Medical Practice in the Lothian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201904120           | 
                                                                                        NHS 24           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2020           | 
              
          
                                                                                        | 201704255           | 
                                                                                        Stirling Council           | 
                                                                                        Social work            | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201706269           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201707487           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201708458           | 
                                                                                        Ayrshire Housing           | 
                                                                                        rent and/or service charges           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201708468           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2019           |