Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201703330 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations August 2018
201703365 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations August 2018
201703851 Borders NHS Board clinical treatment / diagnosis Upheld, recommendations August 2018
201703997 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations August 2018
201704052 Dumfries and Galloway Council child services and family support Not upheld, recommendations August 2018
201704207 A Dentist in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Some upheld, recommendations August 2018
201704235 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2018
201704247 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations August 2018
201704515 A Medical Practice in the Grampian NHS Board area communication / staff attitude / dignity / confidentiality Not upheld, no recommendations August 2018
201704790 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations August 2018