Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402047 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201402114 | Scottish Prison Service | recreation | Some upheld, recommendations | November 2014 |
| 201402194 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201402200 | Blackwood Homes | complaints handling | Some upheld, recommendations | November 2014 |
| 201402321 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201402365 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201402384 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201402429 | Scottish Prison Service | legal correspondence | Not upheld, no recommendations | November 2014 |
| 201402507 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201203974 | Scottish Water | policy/administration | Some upheld, no recommendations | October 2014 |