Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304169 | Perth and Kinross Council | handling of application (complaints by applicants) | Some upheld, recommendations | December 2014 |
| 201304220 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | December 2014 |
| 201304372 | Scottish Prison Service | personal property | Upheld, recommendations | December 2014 |
| 201304451 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201304452 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201304459 | University of St Andrews | academic appeal/exam results/degree classification | Not upheld, recommendations | December 2014 |
| 201304600 | A Medical Practice in the Highland NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2014 |
| 201304619 | A Dentist in the Fife NHS Board area | clinical treatment/diagnosis | Some upheld, recommendations | December 2014 |
| 201304791 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, recommendations | December 2014 |
| 201305119 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, recommendations | December 2014 |