Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201703141 Scottish Ambulance Service clinical treatment / diagnosis Upheld, recommendations September 2018
201703227 Lothian NHS Board - Acute Division clinical treatment / diagnosis Upheld, recommendations September 2018
201703286 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2018
201703314 North Lanarkshire Health and Social Care Partnership home helps / concessions / grants / charges for services Some upheld, recommendations September 2018
201703340 Borders NHS Board clinical treatment / diagnosis Upheld, recommendations September 2018
201703481 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2018
201704139 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations September 2018
201704486 Aberdeen City Council noise pollution Upheld, recommendations September 2018
201704550 University of Strathclyde academic appeal / exam results / degree classification Not upheld, no recommendations September 2018
201704575 Lanarkshire NHS Board admission / discharge / transfer procedures Some upheld, recommendations September 2018