Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201707870 | Glasgow Caledonian University | academic appeal / exam results / degree classification | Not upheld, no recommendations | December 2018 |
| 201708282 | East Lothian Health and Social Care Partnership | calls for general assistance | Some upheld, recommendations | December 2018 |
| 201708427 | Highland NHS Board | policy / administration | Not upheld, no recommendations | December 2018 |
| 201708511 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2018 |
| 201708580 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2018 |
| 201708720 | Lothian NHS Board - Acute Division | hygiene / cleanliness / infection control | Upheld, recommendations | December 2018 |
| 201709246 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2018 |
| 201800001 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | December 2018 |
| 201800226 | Dumfries and Galloway Health and Social Care Partnership | care in the community | Not upheld, recommendations | December 2018 |
| 201800251 | Lanarkshire NHS Board | admission / discharge / transfer procedures | Resolved, no recommendations | December 2018 |