Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201706198 | Aberdeen City Council | primary school | Upheld, no recommendations | November 2018 |
| 201706306 | Dumfries and Galloway Council | primary school | Not upheld, no recommendations | November 2018 |
| 201706740 | Borders NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201706768 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Some upheld, recommendations | November 2018 |
| 201706974 | Fife Council | child services and family support | Upheld, recommendations | November 2018 |
| 201707254 | Aberdeenshire Council | primary school | Upheld, recommendations | November 2018 |
| 201707319 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201707404 | North Lanarkshire Council | primary school | Upheld, recommendations | November 2018 |
| 201707548 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201707587 | Scottish Government D-G Learning & Justice | complaints handling | Upheld, recommendations | November 2018 |