Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202208173 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | September 2024 |
| 202208467 | Lothian NHS Board - Acute Division | Nurses / nursing care | Upheld, recommendations | September 2024 |
| 202209309 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2024 |
| 202210099 | Grampian NHS Board | Nurses / nursing care | Upheld, recommendations | September 2024 |
| 202210978 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2024 |
| 202301757 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | September 2024 |
| 202303330 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | September 2024 |
| 202304229 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | September 2024 |
| 202305678 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2024 |
| 202307639 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | September 2024 |