Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304126 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201304151 | A Medical Practice in the Western Isles NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | July 2014 |
| 201304152 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201304153 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201304163 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201304268 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201304370 | The City of Edinburgh Council | communication staff attitude and confidentiality | Some upheld, recommendations | July 2014 |
| 201304438 | Business Stream | policy/administration | Not upheld, no recommendations | July 2014 |
| 201304471 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201304528 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2014 |