Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204495 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2014 |
| 201204565 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |
| 201204572 | Lothian NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | April 2014 |
| 201204670 | The City of Edinburgh Council | sheltered housing issues/residential homes | Upheld, recommendations | April 2014 |
| 201204700 | Greater Glasgow and Clyde NHS Board | admission, discharge & transfer procedures | Some upheld, recommendations | April 2014 |
| 201204749 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201204750 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |
| 201204823 | Scottish Prison Service | personal property | Not upheld, no recommendations | April 2014 |
| 201204847 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2014 |
| 201204890 | Lothian NHS Board - University Hospitals Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |