Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303867 | Business Stream | incorrect billing | Not upheld, recommendations | April 2014 |
| 201303897 | Scottish Prison Service | searching of prisoner, property and cell | Upheld, recommendations | April 2014 |
| 201303986 | Scottish Prison Service | policy/administration | Upheld, recommendations | April 2014 |
| 201304029 | North Lanarkshire Council | council tax | Not upheld, no recommendations | April 2014 |
| 201304080 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201304087 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Not upheld, no recommendations | April 2014 |
| 201304160 | East Lothian Council | council tax | Some upheld, no recommendations | April 2014 |
| 201304403 | Glasgow City Council | council tax | Not upheld, no recommendations | April 2014 |
| 201104865 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2014 |
| 201200216 | Comhairle nan Eilean Siar | trading standards | Upheld, recommendations | March 2014 |