Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304161 | Business Stream | meter reading | Not upheld, no recommendations | March 2014 |
| 201200392 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2014 |
| 201201571 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2014 |
| 201201658 | Tayside NHS Board | continuing care | Not upheld, recommendations | February 2014 |
| 201202828 | Business Stream | leakage | Some upheld, recommendations | February 2014 |
| 201203233 | Tayside NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | February 2014 |
| 201203644 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |
| 201203718 | South Lanarkshire Council | repairs and maintenance | Not upheld, action taken by body to remedy, no recommendations | February 2014 |
| 201203733 | Falkirk Council | noise pollution | Some upheld, no recommendations | February 2014 |
| 201204083 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |