Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201004174 Scottish Prison Service prisoner progression Not upheld, no recommendations June 2011
201004313 Dumfries and Galloway Council social work; needs assessment Not upheld, no recommendations June 2011
201004317 West Lothian Council housing; improvements by tenants Not upheld, no recommendations June 2011
201004419 Scottish Prison Service security; control and progression; substance testing Not upheld, no recommendations June 2011
201004451 Greater Glasgow and Clyde NHS Board policy/administration; waiting lists; appointments Resolved, action taken by body to remedy June 2011
201004486 Scottish Prison Service policy/administration; access to information Upheld, recommendations June 2011
201004487 Scottish Prison Service access to behaviour related programmes Not upheld, no recommendations June 2011
201004601 North Lanarkshire Council planning; delay Upheld, action taken by body to remedy, no recommendations June 2011
201004604 The City of Edinburgh Council noise pollution Not upheld, no recommendations June 2011
201004624 Scottish Prison Service orderly room hearing Upheld, action taken by body to remedy, no recommendations June 2011