Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201701958 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 |
| 201702066 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 |
| 201702374 | Glasgow Caledonian University | complaints handling | Not upheld, no recommendations | September 2018 |
| 201702378 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201702496 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201702616 | Dumfries and Galloway Council | policy / administration | Upheld, recommendations | September 2018 |
| 201702665 | Lothian NHS Board - University Hospitals Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 |
| 201702769 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201703051 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201703081 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |