Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302967 | Scottish Prison Service | policy/administration | Upheld, recommendations | February 2014 |
| 201302973 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2014 |
| 201303040 | Western Isles NHS Board | other | Not upheld, no recommendations | February 2014 |
| 201303073 | Lothian NHS Board | continuing care | Upheld, recommendations | February 2014 |
| 201303095 | Comhairle nan Eilean Siar | wayleaves, rights of access, feu duties, servitudes | Not upheld, recommendations | February 2014 |
| 201303137 | Scottish Prison Service | policy/administration | Not upheld, action taken by body to remedy, no recommendations | February 2014 |
| 201303148 | Glasgow City Council | council tax | Not upheld, no recommendations | February 2014 |
| 201303184 | Scottish Prison Service | testing for controlled drugs and alcohol | Upheld, recommendations | February 2014 |
| 201303233 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Complaint withdrawn | February 2014 |
| 201303379 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2014 |