Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201203628 Tayside NHS Board clinical treatment / diagnosis Some upheld, recommendations January 2014
201203646 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations January 2014
201203651 Business Stream meter reading Upheld, recommendations January 2014
201203684 The Highland Council handling of application (complaints by opponents) Some upheld, no recommendations January 2014
201203744 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations January 2014
201203796 Prospect Community Housing repairs and maintenance Not upheld, recommendations January 2014
201204022 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2014
201204024 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations January 2014
201204108 The City of Edinburgh Council local housing allowance and council tax benefit Some upheld, recommendations January 2014
201204519 Scottish Prison Service accuracy of prisoner record Not upheld, no recommendations January 2014