Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201774 | Forestry Commission Scotland | policy/administration | Not upheld, no recommendations | June 2013 |
| 201201829 | Fife Council | complaints handling | Some upheld, recommendations | June 2013 |
| 201201861 | Fife Council | other | Not upheld, recommendations | June 2013 |
| 201201879 | Tayside NHS Board | complaints handling | Upheld, recommendations | June 2013 |
| 201202003 | Fife Council | repairs and maintenance | Not upheld, no recommendations | June 2013 |
| 201202062 | Aberdeenshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | June 2013 |
| 201202237 | Strathclyde Partnership for Transport | policy/administration | Not upheld, no recommendations | June 2013 |
| 201202328 | The City of Edinburgh Council | repairs and maintenance | Some upheld, recommendations | June 2013 |
| 201202403 | Business Stream | policy/administration | Not upheld, no recommendations | June 2013 |
| 201202594 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2013 |