Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101319 | Crown Office and Procurator Fiscal Service | policy/administration | Upheld, recommendations | August 2012 |
| 201101443 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2012 |
| 201101555 | The Moray Council | building warrants: certificates of completion/habitation | Some upheld, recommendations | August 2012 |
| 201101570 | Falkirk Council | policy/administration | Some upheld, no recommendations | August 2012 |
| 201102101 | Fife Council | handling of application (complaints by applicants) | Some upheld, recommendations | August 2012 |
| 201102273 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | August 2012 |
| 201102381 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | August 2012 |
| 201102414 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2012 |
| 201102615 | Tayside NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Some upheld, no recommendations | August 2012 |
| 201102626 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |