Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100178 | A Dental Practice, Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | February 2012 |
| 201100266 | Scottish Prison Service | unescorted leave | Not upheld, recommendations | February 2012 |
| 201100360 | Greater Glasgow and Clyde NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Some upheld, recommendations | February 2012 |
| 201100404 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | February 2012 |
| 201100440 | The City of Edinburgh Council | parking | Not upheld, recommendations | February 2012 |
| 201100552 | Edinburgh Napier University | policy/administration | Some upheld, recommendations | February 2012 |
| 201100691 | A Medical Practice, Greater Glasgow and Clyde NHS Board | clinical treatment/diagnosis | Some upheld, recommendations | February 2012 |
| 201100718 | Lothian NHS Board | clinical treatment; diagnosis | Upheld, action taken by body to remedy, no recommendations | February 2012 |
| 201100810 | NHS 24 | policy/administration | Some upheld, recommendations | February 2012 |
| 201100825 | Tayside NHS Board | nurses / nursing care | Some upheld, recommendations | February 2012 |