Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201800979 | Golden Jubilee National Hospital | admission / discharge / transfer procedures | Not upheld, no recommendations | May 2019 |
| 201801339 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | May 2019 |
| 201801523 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | May 2019 |
| 201801992 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2019 |
| 201802883 | Scottish Prison Service | assignment of supervision level | Not upheld, no recommendations | May 2019 |
| 201802959 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2019 |
| 201803694 | Dumfries and Galloway NHS Board | nurses / nursing care | Upheld, recommendations | May 2019 |
| 201803700 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201803747 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201803770 | Midlothian Council | child services and family support | Not upheld, no recommendations | May 2019 |