Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301139 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2014 |
| 201301143 | Ayrshire and Arran NHS Board | nurses / nursing care | Some upheld, recommendations | January 2014 |
| 201301375 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 |
| 201301434 | Glasgow City Council | local housing allowance and council tax benefit | Not upheld, no recommendations | January 2014 |
| 201301617 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | January 2014 |
| 201301678 | A Council | secondary school | Upheld, recommendations | January 2014 |
| 201301690 | University of Glasgow | student discipline | Not upheld, no recommendations | January 2014 |
| 201301746 | West Lothian Council | claims for damage, injury, loss | Not upheld, recommendations | January 2014 |
| 201301787 | Castlehill Housing Association Ltd | communication staff attitude dignity and confidentiality | Some upheld, no recommendations | January 2014 |
| 201301873 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |