Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201300408 Dumfries and Galloway Council council tax Not upheld, no recommendations December 2013
201300450 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations December 2013
201300452 Business Stream charging method / calculation Not upheld, no recommendations December 2013
201300533 Tayside NHS Board clinical treatment / diagnosis Not upheld, recommendations December 2013
201300546 Scottish Prison Service complaints handling Not upheld, no recommendations December 2013
201300588 Scottish Prison Service accuracy of prisoner record Upheld, recommendations December 2013
201300623 Scottish Qualifications Authority communication staff attitude and confidentiality Upheld, recommendations December 2013
201300718 Fife College other Some upheld, recommendations December 2013
201300729 Scottish Prison Service complaints handling Upheld, recommendations December 2013
201300737 Renfrewshire Council policy/administration Upheld, no recommendations December 2013