Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704790 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2018 |
| 201705029 | Western Isles NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | August 2018 |
| 201705319 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | August 2018 |
| 201705473 | Aberdeen City Council | repairs and maintenance | Not upheld, no recommendations | August 2018 |
| 201705961 | West College Scotland | quality (including complaint handling) | Upheld, recommendations | August 2018 |
| 201705986 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2018 |
| 201706028 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | August 2018 |
| 201706162 | Fife NHS Board | nurses / nursing care | Some upheld, recommendations | August 2018 |
| 201706195 | Business Stream | policy / administration | Some upheld, recommendations | August 2018 |
| 201706293 | River Clyde Homes | repairs and maintenance | Resolved, no recommendations | August 2018 |