Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201703099 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2018 |
| 201703145 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | May 2018 |
| 201703206 | South Lanarkshire Health and Social Care Partnership | child services and family support | Resolved, no recommendations | May 2018 |
| 201703229 | Glasgow Caledonian University | complaints handling | Some upheld, recommendations | May 2018 |
| 201703260 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | May 2018 |
| 201703368 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201703370 | A Dentist in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201703559 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201703572 | The Moray Council | policy / administration | Not upheld, no recommendations | May 2018 |
| 201703718 | A Medical Practice in the Forth Valey NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |