Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202101009 Ayrshire and Arran NHS Board Clinical treatment / diagnosis Upheld, recommendations March 2023
202101331 Highland NHS Board Clinical treatment / diagnosis Not upheld, no recommendations March 2023
202101632 Business Stream Incorrect billing Resolved, no recommendations March 2023
202101722 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations March 2023
202102608 A Medical Practice in the Fife NHS Board area Clinical treatment / diagnosis Upheld, recommendations March 2023
202105110 Grampian NHS Board Clinical treatment / diagnosis Not upheld, no recommendations March 2023
202106072 A Medical Practice in the Grampian NHS Board area Clinical treatment / diagnosis Upheld, recommendations March 2023
202106164 Lothian NHS Board - Acute Division Clinical treatment / diagnosis Resolved, no recommendations March 2023
202106540 Ayrshire and Arran NHS Board Clinical treatment / diagnosis Upheld, recommendations March 2023
202106553 Fife Health and Social Care Partnership Adult support and protection / adults with incapacity Not upheld, no recommendations March 2023