Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201004662 East Renfrewshire Council public health and civic government acts - nuisances/problems in/around buildings Not upheld, no recommendations October 2011
201004681 Audit Scotland policy/administration Not upheld, no recommendations October 2011
201004696 Western Isles NHS Board policy/administration Not upheld, no recommendations October 2011
201004712 Highland NHS Board appointments; admissions (delay, cancellation, waiting lists) Upheld, recommendations October 2011
201004794 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations October 2011
201004885 Ayrshire and Arran NHS Board clinical treatment; diagnosis Not upheld, no recommendations October 2011
201004887 West Lothian Council handling of application (complaints by opponents) Not upheld, no recommendations October 2011
201004898 Ardenglen Housing Association Ltd repairs and maintenance of housing stock (incl dampness and infestations) Not upheld, no recommendations October 2011
201004953 Forth Valley NHS Board clinical treatment; diagnosis Not upheld, action taken by body to remedy, no recommendations October 2011
201004962 Aberdeenshire Council primary school Not upheld, no recommendations October 2011