Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704893 | Stirling Council | licensing - taxis | Upheld, recommendations | April 2018 |
| 201705195 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201706088 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201706254 | University of Glasgow | academic appeal / exam results / degree classification | Upheld, recommendations | April 2018 |
| 201706604 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201706906 | Fife Council | home helps / concessions / grants / charges for services | Not upheld, no recommendations | April 2018 |
| 201507619 | University of Edinburgh | student discipline | Not upheld, no recommendations | March 2018 |
| 201508819 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2018 |
| 201604406 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | March 2018 |
| 201605040 | Perth and Kinross Council | unauthorised developments: enforcement action/stop and discontinuation notices | Not upheld, recommendations | March 2018 |