Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402725 | Falkirk Council | nursery and pre-school | Not upheld, recommendations | February 2015 |
| 201402729 | South Ayrshire Council | repairs and maintenance | Not upheld, recommendations | February 2015 |
| 201402731 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | February 2015 |
| 201403201 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201403224 | Scottish Prison Service | policy/administration | Not upheld, recommendations | February 2015 |
| 201403484 | Scottish Prison Service | prohibited and unauthorised articles | Not upheld, no recommendations | February 2015 |
| 201403611 | Argyll and Bute Council | refuse collection & bins | Some upheld, no recommendations | February 2015 |
| 201403651 | Scottish Prison Service | home detention | Some upheld, action taken by body to remedy, no recommendations | February 2015 |
| 201403673 | Fife Council | repairs and maintenance | Not upheld, no recommendations | February 2015 |
| 201403778 | Highland NHS Board | complaints handling | Not upheld, no recommendations | February 2015 |