Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400641 | The City of Edinburgh Council | housing statutory repair notices | Not upheld, no recommendations | December 2014 |
| 201400811 | Aberdeen City Council | public hygiene/shops/dairies/food processing | Some upheld, recommendations | December 2014 |
| 201400817 | Aberdeen City Council | parking | Not upheld, no recommendations | December 2014 |
| 201401164 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201401246 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | lists (incl difficulty registering and removal from lists) | Upheld, recommendations | December 2014 |
| 201401247 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Not upheld, no recommendations | December 2014 |
| 201401248 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Not upheld, no recommendations | December 2014 |
| 201401403 | Lothian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2014 |
| 201401420 | Angus Council | policy/administration | Upheld, no recommendations | December 2014 |
| 201401429 | Greater Glasgow and Clyde NHS Board | record-keeping | Not upheld, no recommendations | December 2014 |