Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302257 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | November 2014 |
| 201302514 | A Medical Practice in the Ayrshire and Arran NHS Board area | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | November 2014 |
| 201302662 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2014 |
| 201302794 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2014 |
| 201302881 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2014 |
| 201302920 | Argyll and Bute Council | local housing allowance and council tax benefit | Not upheld, recommendations | November 2014 |
| 201302944 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201302953 | Glasgow City Council | traffic regulation and management | Not upheld, no recommendations | November 2014 |
| 201303143 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201303182 | Western Isles NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, recommendations | November 2014 |