Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201407031 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | July 2015 |
| 201407060 | Scottish Prison Service | escorting services | Upheld, recommendations | July 2015 |
| 201407146 | The City of Edinburgh Council | council tax | Upheld, recommendations | July 2015 |
| 201407199 | Forth Valley NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | July 2015 |
| 201407265 | Aberdeenshire Council | handling of application (complaints by opponents) | Resolved, no recommendations | July 2015 |
| 201407363 | South Lanarkshire Council | repairs and maintenance | Resolved, no recommendations | July 2015 |
| 201407365 | East Renfrewshire Council | communication staff attitude dignity and confidentiality | Some upheld, recommendations | July 2015 |
| 201407446 | Scottish Prison Service | escorting services | Upheld, recommendations | July 2015 |
| 201407524 | Borders NHS Board | clinical treatment / diagnosis | July 2015 | |
| 201407590 | A Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2015 |