Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400298 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2015 |
| 201400321 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201400454 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201400826 | Lothian NHS Board - Acute Division | admission / discharge / transfer procedures | Upheld, recommendations | February 2015 |
| 201400888 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | February 2015 |
| 201401186 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201401329 | Falkirk Council | repairs and maintenance | Upheld, recommendations | February 2015 |
| 201401413 | University of Dundee | policy/administration | Not upheld, recommendations | February 2015 |
| 201401463 | Glasgow Housing Association | policy/administration | Not upheld, no recommendations | February 2015 |
| 201401547 | East Dunbartonshire Council | landlord registration | Not upheld, no recommendations | February 2015 |