Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201811025 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations June 2020
201811033 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations June 2020
201900072 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations June 2020
201900179 South Ayrshire Council child services and family support Some upheld, recommendations June 2020
201900588 Bridgewater Housing Association Ltd aids and adaptations Not upheld, no recommendations June 2020
201900600 Argyll and Bute Health and Social Care Partnership care in the community Upheld, recommendations June 2020
201900624 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations June 2020
201900641 West Lothian Council complaints handling Not upheld, no recommendations June 2020
201900702 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations June 2020
201900771 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations June 2020