Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201903361 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201903798 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201904096 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | June 2020 |
| 201904131 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201904371 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2020 |
| 201904902 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201905688 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201708630 | The Highland Council | primary school | Some upheld, recommendations | March 2020 |
| 201709211 | Scottish Prison Service | policy / administration | Some upheld, recommendations | March 2020 |
| 201709282 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |