Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201603899 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201604017 | Disclosure Scotland | handling of application | Not upheld, no recommendations | September 2017 |
| 201604076 | Ayrshire and Arran NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | September 2017 |
| 201604136 | Renfrewshire Council | policy/administration | Some upheld, recommendations | September 2017 |
| 201604152 | East Dunbartonshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | September 2017 |
| 201604177 | Scottish Borders Council | unauthorised developments: enforcement action/stop and discontinuation notices | Upheld, recommendations | September 2017 |
| 201604301 | The City of Edinburgh Council | child services and family support | Some upheld, no recommendations | September 2017 |
| 201604310 | Dumfries and Galloway NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | September 2017 |
| 201604390 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2017 |
| 201604513 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |