Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203305 | Business Stream | supply pipe issue | Upheld, recommendations | July 2013 |
| 201203350 | Business Stream | meter reading | Some upheld, recommendations | July 2013 |
| 201203403 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | communication, staff attitude, dignity, confidentiality | Upheld, recommendations | July 2013 |
| 201203475 | Dundee City Council | sheltered housing and community care | Not upheld, recommendations | July 2013 |
| 201203551 | Scottish Prison Service | earnings | Upheld, recommendations | July 2013 |
| 201203674 | A Council | primary school | Upheld, recommendations | July 2013 |
| 201203677 | Fife Council | parking | Not upheld, no recommendations | July 2013 |
| 201203731 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Not upheld, no recommendations | July 2013 |
| 201203928 | River Clyde Homes | improvements and renovation | Not upheld, no recommendations | July 2013 |
| 201204249 | Scottish Prison Service | non-legal correspondence | Not upheld, no recommendations | July 2013 |