Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201800796 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | July 2019 |
| 201800911 | North Lanarkshire Council | child services and family support | Upheld, recommendations | July 2019 |
| 201801306 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
| 201801701 | Clear Business Water | incorrect billing | Upheld, recommendations | July 2019 |
| 201802028 | A Medical Practice in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201802058 | University of the West of Scotland | academic appeal / exam results / degree classification | Some upheld, recommendations | July 2019 |
| 201802084 | Queen Margaret University | welfare | Upheld, recommendations | July 2019 |
| 201802088 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201802130 | Argyll and Bute Council | noise pollution | Upheld, recommendations | July 2019 |
| 201802287 | Revenue Scotland | handling of application | Upheld, recommendations | July 2019 |