Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202396 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, recommendations | September 2013 |
| 201202464 | Scottish Borders Council | policy/administration | Some upheld, no recommendations | September 2013 |
| 201202561 | Care Inspectorate | regulation of care | Some upheld, recommendations | September 2013 |
| 201202656 | Fife Council | repairs and maintenance | Upheld, recommendations | September 2013 |
| 201202717 | Business Stream | charging method / calculation | Not upheld, no recommendations | September 2013 |
| 201202737 | An Optician in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
| 201202822 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | September 2013 |
| 201202845 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2013 |
| 201202858 | Perth and Kinross Council | handling of application (complaints by opponents) | Some upheld, recommendations | September 2013 |
| 201202881 | Business Stream | meter reading | Upheld, recommendations | September 2013 |